We offer fast and reliable shipping options to ensure that your order arrives in a timely manner. Our dedicated team works diligently to process and ship your items as quickly as possible.
Here are some key points to note about our shipping policy:
Standard Shipping
- Frankies offers a $15.95 flat rate for Australia-wide shipping, no matter how many items you order. Some larger or heavier items may incur an additional fee, which will be communicated to you when your order is processed.
- While we endeavour to dispatch all orders promptly, please be advised that due to the current national fuel shortages in Australia and the resulting pressure on logistics networks, order processing and dispatch may take up to 7 business days. We are not liable for delays caused by third-party freight carriers or fuel-related logistical disruptions. By placing an order, you acknowledge that delivery timeframes may be extended beyond our standard estimates during this period.
Estimated delivery times:
- WA, NT, and TAS: currently experiencing longer shipping times
- Holiday periods (e.g. Christmas): deliveries may be delayed due to increased freight volumes
Express Shipping
- Express shipping is available and calculated based on your delivery location, as well as the size and weight of your order. To receive an accurate quote, please contact our Albion Park Rail store and request an "express shipping quote." Our team will promptly assist with pricing and availability. Payment for express shipping can be securely arranged over the phone.
