Promotional Terms & Conditions

Promotional Terms & Conditions

These Promotional Terms & Conditions apply to all discount codes, promotional offers, cashback campaigns, and bundled deals offered by our website frankiesautoelectrics.com.au.

By participating in a promotion or using a gift voucher, you agree to the following terms:

General Terms

• Offer available while stocks last.
• No substitutions, rain checks, or cash equivalents will be provided.
• Frankie's Auto Electrics reserves the right to modify, extend, or cancel this promotion at any time without prior notice.
• All standard Frankie's Auto Electrics e-commerce terms and conditions apply.

General Terms & Conditions

1. Promotional Offers

• Promotions are available for a limited time only and are subject to availability.
• We reserve the right to change or withdraw any promotion at any time without prior notice.
• Promotions cannot be applied retroactively to previous purchases or combined with any other offers unless explicitly stated.

2. Discount Codes

• Discount codes must be entered at checkout to be valid.
• Each code is valid for one-time use only unless otherwise specified.
• Discount codes cannot be exchanged for cash or store credit.
• Expiry dates and exclusions (e.g. specific brands, sale items, or services) apply and will be clearly noted where relevant.
• Misuse or unauthorised use of discount codes may result in order cancellation.
• Only one discount code may be used per order. Codes cannot be combined or stacked.
• Limit of one discount per customer (e.g., one use of either FRANKIESEOFY25, FRANKIESEOFY50, FRANKIESEOFY100, FRANKIESEOFY150, or FRANKIESEOFY200).

3. Cashback via Discount Codes

• Cashback for this promotion is provided instantly at checkout via discount codes — not as store credit or gift vouchers.
• Minimum spend thresholds apply as listed in the discount table.
• In the case of a return or refund, the cashback amount applied via code may be deducted from the total refund if eligibility conditions are no longer met.

4. Bundled Promotions & "Buy X, Get Y" Offers

• All items in a bundled promotion must be purchased in the same transaction.
• If a "free gift" is offered, it is subject to availability and may be substituted with a product of equal or greater value.
• Returns on bundles may require all items in the offer to be returned. If partial returns are made, discounts applied to the original transaction may be voided.

5. Eligibility

• Promotions are open to retail customers only unless otherwise specified.
• Wholesale or trade accounts may be excluded.
• Some offers may be limited to one per customer, household, or transaction.

6. Errors & Omissions

• We do our best to ensure promotions run smoothly, but we are not liable for any errors, technical malfunctions, or unauthorised uses of promotional tools.
• If an error is identified (e.g. an incorrectly applied discount), we reserve the right to cancel or amend the order.

7. Promotional Communications

• By participating in a promotion, you agree to receive marketing updates related to the offer.
• You can opt out of future communications at any time via the unsubscribe link in our emails.

8. Changes to These Terms

• We reserve the right to amend these Promotional Terms & Conditions at any time.
• Updated terms will be posted on our website and apply to all ongoing and future promotions.

Contact Us

For any questions about promotions, discounts, or vouchers:

📧 sales@frankiesautoelectrics.com.au 📞 (02) 4257-2636 or (02) 4423-5254